Frequently Asked Questions
Find answers to common questions about our photography services, booking process, and more.
Categories
Booking & Scheduling
How do I book a photography session?
You can book a session by clicking the 'Book Your Session' button on our homepage or by contacting us directly through our contact page. We'll discuss your needs and schedule a convenient time.
What happens if weather affects my outdoor shoot?
We monitor weather conditions closely and will contact you if we need to reschedule due to unsafe conditions. We offer flexible rescheduling options at no additional cost.
Do you travel for photography sessions?
Yes, we offer on-location photography services. Travel fees may apply depending on the distance from our base location. Contact us for a detailed quote.
Services & Packages
What types of photography services do you offer?
We specialize in school photography, graduation and convocation ceremonies, sports photography, weddings, and portrait sessions. Each service is tailored to meet specific needs and requirements.
Can I request specific poses or shots?
Absolutely! We encourage you to share your vision and any specific shots you'd like. We'll work with you to ensure we capture the moments that matter most to you.
Do you offer group discounts for schools or large events?
Yes, we offer competitive pricing for schools and large group bookings. Contact us directly to discuss volume discounts and custom packages for your institution or event.
Photos & Delivery
How long does it take to receive my photos?
Delivery times vary by service type. School photos are typically delivered within 2-3 weeks, while wedding and portrait sessions are delivered within 4-6 weeks. Rush delivery options are available for an additional fee.
Do you offer digital downloads?
Yes! All our packages include high-resolution digital downloads. You'll receive a secure online gallery where you can view, download, and share your photos with family and friends.
Can I purchase additional prints later?
Yes! Your online gallery remains active for one year, allowing you to order additional prints, albums, or other products whenever you need them.
Payment & Pricing
What payment methods do you accept?
We accept cash, check, and all major credit cards. A deposit is required to secure your booking, with the balance due on or before your session date.
Are there any hidden fees?
No, we believe in transparent pricing. All costs are discussed upfront during your consultation. The only additional fees might be for travel outside our service area or rush delivery requests.
Do you offer payment plans?
Yes, we offer flexible payment plans for larger packages like weddings and events. Contact us to discuss options that work with your budget.
Still Have Questions?
We're here to help! Contact us directly for personalized assistance.